Training on ‘Professionalism in Business Communication & E-mail Writing’.

We have the pleasure to inform you that DCCI Business Institute (DBI) is going to organize an In-person daylong Training on ‘Professionalism in Business Communication & E-mail Writing’, scheduled to be held on 6th October 2023 from 10:00 AM - 5:30 PM at DBI, Dhaka Chamber Building (11th floor), 65-66 Motijheel C/A, Dhaka-1000.


Topics Overview: Communication is fundamental to all working relationships. Inadequate communication causes more controversy in business and industry than any other single factor. So, business wants and needs people with good communication skills. In order to familiarize these matters, DBI has been offered this training course.


Objectives: The objectives of the course are to equip the participants with the principles and practices of written, oral and International Business Communication including e-mail, the good manners of telephone conversation; conducting meetings and so on.


Contents: Communication in International Business and Its Types-Written and Oral Communication; How to make communication more effective? E-mail, Written Communication, its importance in business; Banking correspondence in good business; Correspondence with customers-for different kinds of accounts; Correspondence with customers-for loans and advances; Correspondence with customers-for handling complaints and adjustments; Oral communication-How to make a successful presentation? Using the telephone, effective telephonic procedure; Internal Business Communication; Role of meeting in Business-Techniques of conducting a successful meeting; Effectiveness of different media; Communication Processes of Local & International Trade Inquiry, Quotation, Order, Invoice  and Correctness in writing. Question and Answer session.


Who Can Attend: Entrepreneurs; Businessman; Business Managers/Executives/ Officers from any business firm and other persons having special interest in Business communication.


Facilitator: Facilitator of the training is Mr. Md. Moshiur Rahman, Advisor, Corporate Training, Healthcare Pharmaceuticals Limited. Mr. Moshiur is one of the leading Human Resources Practitioners with training aptitude in Bangladesh & Nepal. In addition, he has specialization in good Manufacturing Practices for Pharmaceuticals Industries and policies relates to director general of drugs administration pharmaceuticals of Afghanistan chapter. He has diverse experience in conducting seminars and workshops in several academic & management topics in Bangladesh, Nepal & Afghanistan. He has good knowledge and understanding in the different area of operations management; which has been gained from his practical experience through various assignments and responsibilities.


Fees: Tk. 3,000/- payable in favour of ‘Dhaka Chamber of Commerce & Industry’ by BEFTN/ Pay Order/ Cheque/ Cash Deposit. It could also be paid through bKash merchant number 01766018659 (Payment) with bKash charge Tk.50/-. Course fee includes refreshments, lunch, stationery, learning materials and excludes VAT and Tax.


Procedure: The intending candidates may collect Registration Form from DBI Office for submitting to DBI after filling up duly or log on to for registration. Please contact at 01913745062 for more information. Registration Deadline: 4th October 2023. Certificate: Certificate will be awarded.


We would appreciate if you could kindly participate and/or nominate concerned official(s) from your esteemed organization to this training course.

Published on: 2023-10-06

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