Objectives: The objective of the workshop is to enhanceparticipants’understanding of their roles and key contribution they can make to organizational success; review their working relationship; reviewand develop their personal organization, effective communication and interpersonal skills and develop an actionplan to help themselves, their boss and other colleagues to work in more effective and efficient ways.
Course Contents:Introduction, Communication skills: Avoiding communication breakdown, Listening skills, Assertiveness, Managing requests, Managing conflict, Giving & Receiving delegations, Constructive criticism skills, Meetings, Report & letter writing, Taking notes and writing minutes, Editing and proof-reading skills; Desk Management: Office layout and ergonomics, Information System, Managing the paper load, e-mail and office technology. Supervising administrative staff: Motivating, Coaching and Training Staff and Appraisal. Learning Checks & Group Presentation.
Who Should Attend:Potential entrepreneurs, Office administrators, Supervisors of administrative staff, Executive secretaries, Personal assistants, other persons having special interest in office management and interpersonal and professional skills.
Facilitator of the Workshop: Highly qualified, reputed and experienced Resource Person, having ample theoretical and practical knowledge from home and abroad about related areas, will conduct the workshop.
Selection Procedures: The intending candidates may collect Registration Form from DBI / DCCI Knowledge Center or download copy from website: www.dcci-dbi.edu.bd. Registration would be confirmed to candidates on payment of registration fees.
Registration Fees: Tk. 4,500/- payable byPay Order/ DD or in Cashin favour of “Dhaka Chamber of Commerce & Industry” (This includes cost of lunch, tea, snacks, course materials & certificate).
Discount : 10% for : (i) DCCI Members; (ii) women participants; (iii) graduate students ; (iv) 3 or more participants from one organization; (v) early bird pakage (payment 5 days before registration deadline).
Registration Deadline: 06th June, 2017. Seats are limited. First Come First Served.
I would appreciate if you kindly nominate concerned official(s) of your esteemed organization for the Training Course. For further information, please contact Mrs. Khaleda Begum- Cell# 01913756587 & Tel: 9552562 Ext. 124, 123. E-mail: firstname.lastname@example.org, email@example.com.