Objective: The objectivesof this course are to make the participants conversant with: the Principles and Practices of Written and Oral Communication, Practices of Internal Business Communication, Good manners of Telephonic Conversation, Practices of conducting meetings and so on.
Course Contents: An Introduction:Communication in International Business and Its Types – Written and Oral Communication; How to make communication more effective? E-mail and written communication, its importance in business; Banking correspondence in good business: Correspondence with customers – for different kinds of accounts; Correspondence with customers – for loans and advances; Correspondence with customers – for handling complaints and adjustments; Various types of written communication: Internal office communication (Memo, Notice, Minutes); International business correspondence; How to make your writing more effective, Short report writing, Importance of report writing in business, Press release & how to prepare it; Oral communication – How to make a successful presentation? Using the telephone, effective telephonic procedure; Internal Business Communication; Role of Meeting in Business – Techniques of conducting a successful meeting; Effectiveness of different media: Communication Processes of Local & International Trade Inquiry, Quotation, Order, Invoice and Correctness in writing; Learning Checks & Group Presentation.
Who Can Attend: Entrepreneurs, Executives/Officers from Banks, any other business firm and other persons with special interest in business communication.
Facilitator of the course: Highly reputed, qualified, well-trained and experienced Resource Persons, having ample theoretical and practical knowledge in the related areas, from home and abroad, with current information, are invited to conduct the training course.
Registration: The intending participants may collect Registration Form from DCCI Business Institute (DBI) or download copy from www.dcci-dbi.edu.bd . Participants belonging to the target group will be registered on payment of requisite fees by Pay Order (PO)/Demand Draft (DD) or in Cash in favour of Dhaka Chamber of Commerce & Industry or pay with cost of payment throughbKash, Wallet number 01766018659 (Payment process: dial *247# and select option 3.Payment).
Registration Fees: Tk. 4,500/- (This includes cost of lunch, tea, snacks, course materials & certificate).
Discount : 10%for : (i) DCCI Members; (ii) women participants; (iii) graduate students ; (iv) 3 or more participants from one organization for same couse; (v) early bird pakage (payment 5 days before registration deadline).
Registration Deadline: 17 May, 2017. Seats are limited. First Come First Served basis.
We would appreciate if you would kindly nominate concerned official(s) of your esteemed organization for the Training Course. For further information, please contact DBI, Tel: 9552562 Ext. 137, 124 & 123; Mobile: 01718972656, 01913-745062 & 01766-018659; E-mail: firstname.lastname@example.org & email@example.com.